
I delivered a keynote at CIO Leadership Live.
For about a decade, our industry has had a favourite phrase: people are the weakest link. I made the opposite case – that the people we’ve been blaming are the most capable security asset we have, and we’ve spent that decade building systems that fight them instead of fit them.
The talk covered why training and punishment don’t work, why every workaround is actually free user research, and how you design your way to secure behaviour by making the secure path the easy path. And of course, where AI fits into all of it.